Shipping policy

Last updated: September 6, 2026

At ShopHarbor, we aim to make every order simple and convenient, from checkout to delivery. Please review the information below to understand how your order is processed and delivered.

Order Processing

Orders are typically processed within 1–3 business days after the order has been successfully confirmed.

Processing time does not include the delivery period. Orders may take slightly longer to process during public holidays, promotional periods, or periods of unusually high order volume.

Delivery Times

We currently deliver within the Middle East.

  • Estimated delivery time: 5–10 business days

  • Delivery times are estimates and are not guaranteed.

Actual delivery times may vary depending on the delivery location, courier operations, public holidays, weather conditions, or other circumstances outside our control.

Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before you complete your order.

Cash on Delivery Orders

For orders placed using Cash on Delivery (COD), payment is collected by the delivery courier when your order is delivered.

We may contact you by the information provided with your order to confirm a COD order before it is shipped.

Order Tracking

Once your order has been shipped, a tracking number may be provided by email when tracking information is available.

Please allow some time for tracking information to become active after your order has been dispatched.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us so we can check the status of your shipment and assist you.

While we will do our best to help resolve delivery issues, ShopHarbor is not responsible for delays caused by courier services, incorrect or incomplete delivery information, weather, public holidays, or other circumstances beyond our reasonable control.

Delivery Information

Please make sure that the shipping information provided at checkout is complete and accurate. ShopHarbor cannot be responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

Contact Us

If you have any questions about shipping or your order, please contact us at:

Email: shopharbor2@gmail.com